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Jobs working for us

Come join us

We currently have the following positions open at our Leamington HQ:

Customer Service Executive (Fixed term contract)

Your role is to provide award winning Customer Service, delivering happiness to our amazing customers.

Roles and Responsibilities:

  • To deal with customer enquiries received over the telephone
  • To deal with customer enquiries received via email and through the Customer Support Messages function
  • To deal with Live Chat
  • To deal with queries coming from other platforms such as social media
  • To take customer orders over the telephone and to input them onto the system
  • To keep customers updated with any order enquires eg. out of stock issues
  • To follow processes to ensure we claim compensation from suppliers/couriers for any errors they make

Required skills:

  • Passionate about helping customers
  • Strong written and verbal communication skills
  • Excellent grammar / spelling
  • Able to type confidently and at a reasonable speed
  • Strong team working skills
  • Self motivated with a can-do attitude
  • Highly personable
  • Excellent attention to detail
  • Some experience in a similar role

Hours of Work:

Fixed term contract: To start asap, contract ends 10th January 2020.

   Mon – Fri : 8.30am to 5pm

   An additional Saturday or Sunday for the first 3 weekends in December

Salary :

£8.21 per hour. Overtime is paid for hours exceeding 42.5 hours per week Monday to Sunday.

Apply by email now:

Send your CV along with a covering letter to and we'll get back to you

Do you have a question about this vacancy? Send us an email