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Delivery Information

Cut-off times stated below apply to none-personalised items, please see the individual product page for the cut-off time for personalised products, as these can vary from product to product.

Christmas 2019 Last Order Dates

Christmas Day and Boxing Day our elves will be taking a well deserved break and we wont be shipping out any orders, however they will still be automatically processed ready for dispatch on Friday 27th December.

UK Standard Delivery -
Order by 6:30pm Fri 20th Dec
Order by 6:30pm Friday 20th December
UK Next Working Day -
Order by 6:30pm Sun 22nd Dec
Order by 6:30pm Sunday 22nd December
eVouchers - Gift experience eVoucher orders (where you have chosen to receive them via email) will continue to be sent out during the festive period and should still arrive in your inbox within 30 minutes of your payment being processed. So, if you have left it too late to get something delivered and don't want a last minute petrol station dash for some pressies - then this option could get you out of a lot trouble! (Alternatively, you can go with the box of milk-tray, a can of de-icer and a frosty reception).
PLEASE NOTE - Personalised items take differing amounts of time to prepare and produce, please check the specific information on each personalised items page for their individual last order date.
DELIVERY OPTION DELIVERY COST
UK Standard 1-3 days From £3.99
UK Standard (Same working day dispatch)
- Order must be placed by 6:30pm* Monday - Friday
1-2 days From £4.99
UK Next Working Day
- Order must be placed by 6:30pm* Monday - Friday
- From £6.99
Europe Standard 6-12 Days From £6.00
Europe Express 3-5 days From £30.00
Worldwide Standard 6-12 days From £6.00
Worldwide Express 3-5 days From £40.00

'Next working day' & 'Same working day dispatch' orders placed on weekends or public holidays will be processed the next working day.

PLEASE NOTE: Some personalised items can take up to 7 working days before dispatch as they are made to order. Please check carefully on the items product page before placing your order.

Why am I charged multiple shipping costs?
Most of our products are dispatched from our warehouse but some are dispatched directly from our trusted partners. These are normally personalised items that are made to order.
If your basket contains a mix of items that we stock and some that are dispatched from any of our partners, we regretfully include an additional shipping charge for delivery from these locations.

Our orders are delivered between 8am and 8pm.

PLEASE NOTE: *Personalised/made to order items, photo products, posters, experience vouchers, garden games, alcohol, chocolate pizzas & fresh cheese gift sets all have a production lead time and/or an earlier "order before" time for delivery.
Your order will be shipped out using your chosen delivery method as soon as it is ready. Please carefully check the specific product page to avoid disappointment.