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Delivery Information

Brexit Update

FMAG can confirm that orders are being dispatched to Europe as usual.

From 1st January 2021 any products shipping to addresses in the EU, tax and duties may need to be settled by the customer.


Personalised Items

Cut-off times stated below apply to none-personalised items, please see the individual product page for the cut-off time for personalised products, as these can vary from product to product.


UK Standard 1-3 days From £3.99
UK Standard (Same working day dispatch)
- Order must be placed by 6:30pm* Monday - Friday
1-2 days From £4.99
UK Next Working Day
- Order must be placed by 6:30pm* Monday - Friday
- From £6.99
Europe Standard 6-12 Days From £8.50
Europe Express 3-5 days From £32.50
Worldwide Standard 6-12 days From £6.00
Worldwide Express 3-5 days From £40.00

'Next working day' & 'Same working day dispatch' orders placed on weekends or public holidays will be processed the next working day.

PLEASE NOTE: Some personalised items can take up to 7 working days before dispatch as they are made to order. Please check carefully on the items product page before placing your order.

Why am I charged multiple shipping costs?
Most of our products are dispatched from our warehouse but some are dispatched directly from our trusted partners. These are normally personalised items that are made to order.
If your basket contains a mix of items that we stock and some that are dispatched from any of our partners, we regretfully include an additional shipping charge for delivery from these locations.

Our orders are delivered between 8am and 8pm.

PLEASE NOTE: *Personalised/made to order items, photo products, posters, experience vouchers, garden games, alcohol, chocolate pizzas & fresh cheese gift sets all have a production lead time and/or an earlier "order before" time for delivery.
Your order will be shipped out using your chosen delivery method as soon as it is ready. Please carefully check the specific product page to avoid disappointment.