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Delivery Information

2021 - COVID19 & Brexit Update

Please note that during these unprecedented times we are doing everything possible to ensure your order still arrives promptly, however there may be unexpected delays. Our delivery times are based upon the latest information provided to us by our couriers and are updated frequently.
At this current time, deliveries to all PO Box addresses and any European destination are not possible.

Personalised Items

Cut-off times stated below apply to none-personalised items, please see the individual product page for the cut-off time for personalised products, as these can vary from product to product.

 


UK Delivery Options How long? How much?
UK Standard 1-3 days from £3.99
UK Standard (Same working day dispatch)
- Order must be placed by 6:30pm* Monday - Friday
1-2 days from £4.99
UK Next Working Day
- Order must be placed by 6:30pm* Monday - Friday
- from £6.99

Next Day orders placed on a weekend or public holiday will be processed the following working day.

Europe & Worldwide Delivery Options How long? How much?
Europe Standard
Currently unavailable
Europe Express
Currently unavailable
Worldwide Standard 6-12 days from £6.00
Worldwide Express 3-5 days from £40.00

PLEASE NOTE: Some personalised items can take up to 7 working days before dispatch as they are made to order. Please check carefully on the items product page before placing your order.

Why am I charged multiple shipping costs?
Most of our products are dispatched from our warehouse but some are dispatched directly from our trusted partners. These are normally personalised items that are made to order.
If your basket contains a mix of items that we stock and some that are dispatched from any of our partners, we regretfully include an additional shipping charge for delivery from these locations.

Our orders are delivered between 8am and 8pm.

PLEASE NOTE: *Personalised/made to order items, photo products, posters, experience vouchers, garden games, alcohol, chocolate pizzas & fresh cheese gift sets all have a production lead time and/or an earlier "order before" time for delivery.
Your order will be shipped out using your chosen delivery method as soon as it is ready. Please carefully check the specific product page to avoid disappointment.