Do you include prices/ it's a gift

If the delivery address is the same as the invoice address, then yes, prices will be included.

If the delivery address is different to the invoice address or you have selected gift wrap, then there will be no prices shown on any paper work sent out with the gift.

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What methods of payment do you accept

We accept VISA, Mastercard or Paypal. Unfortunately we no longer accept cheques or postal orders.

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Can I save my card details?

Yes! We’re all about making your shopping experience as easy as possible, and saving your card details couldn’t be easier.

Simply select the tick box at the end of the order process to save them – job done!

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Is your site secure?

Customer security is our priority, so yes we are secure and we have the padlocks to prove it! For reassurance all our security certificates are listed on every page of our site near the bottom of the pages whilst you’re browsing, then at the side of the pages.

You can also click on the padlock in the URL bar on any of our pages to see the current certificates.

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Why do I have to pay Import Tax?

Unfortunately, your item may be subject to import tax and this is out of our control.

If a customs charge is applied, you will be notified by the shipping company and it is your responsibility to pay them to receive your order.

If these charges are not paid, the order will either be returned to us or destroyed and we may not be able to issue any refunds.

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