Track Your Order

If you would like to see the status of your order or to see the tracking/delivery information then please click here. If this does not give you the information you require or if there is no tracking information please contact us using the contact details below.

Via Your Account

If you need to make a change to or review the details of an order or simply want to know the status of your order, then please log in to your account. If you didn't create an account when you placed your order you can simply request a password reset and we will send you details of how to log in.

Contact Form


Once you've placed your order, it will automatically be moved to be processed and you cannot change or amend your order. Please see our returns section for information about returning an item to us.

To return an item please see our returns policy and details on how to complete a return here.

Items that are personalised or made to order cannot be returned unless they are faulty. Please see our section on 'items which cannot be returned'. If your personalised item is faulty, please complete this form.

Please see our FAQ section on how our vouchers work and the limitations with them, if this doesn't answer your question then click here and continue with your enquiry.

Please see our FAQ on how to reset your password, if you are still unable to log in after doing this then click here and continue with your enquiry..

If you are having problems placing your order please see our FAQ on placing an order over the phone.

We are sorry to hear that your item arrived faulty. Please kindly click here to download your returns form and state if you are looking for a replacement or a refund so we can deal with your return as efficiently as possible. Failure to include such information can result in your return being delayed.

If you have a voucher please click here to validate or contact us for further assistance.

In order for us to deal with your enquiry efficiently please email us at and include the following;

  1. Your order number.
  2. An attached picture of the damage/ fault.
  3. A brief description of the issue.
  4. If you require a replacement or a refund.
Once received we will be able to liaise with the supplier involved and resolve this issue as promptly as possible for you.

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Our Address

Find Me A Gift
1st Floor
41-45 High Street
Saffron Walden
CB10 1AR
United Kingdom

Company Details

Gift Inspiration Limited t/a Find Me A Gift
Registered in England and Wales Company No: 11867951
Registered Office: Gift Inspiration Limited, 1st Floor, 41-45 High Street, Saffron Walden, Essex, CB10 1AR.
VAT no: 897 3827 55