Terms and Conditions

General Terms and Conditions For Use

The terms and conditions listed here for Find Me A Gift apply to the use of this website and by browsing this website and/or placing an order you agree to be bound by them.

If you have any questions relating to these terms and conditions, then please get in touch.


"Conditions" refer to the terms and conditions as set out below including the Special Conditions;

"Product" means any item displayed for sale on the Website;

"Product Description" refers to a part of the Website where certain terms and conditions in respect to the individual Product are provided;

"Special Conditions" refers to the terms and conditions in the Product Description;

"Users" refers to the users of the Website collectively;

"Personal Information" refers to the details provided by you on registration;

"We/us" relates to Find Me A Gift Ltd;

"Website" refers to the websites located at www.findmeagift.co.uk and m.findmeagift.co.uk or any subsequent URL that brings you to the same website;

"Cookies" refer to small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer;

"United Kingdom" refers to England, Wales, Scotland, Northern Ireland and the Channel Islands;

"You" refers to a user of this Website.

Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Compliance with laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied, in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website, including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

  • any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
  • any loss of goodwill or reputation; or
  • any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.


If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.


No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.


Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement

These Conditions govern our relationship with you. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.


The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.


For any queries regarding our service, please contact us by telephone, e-mail, post or fax.

Use of the Website


You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.


You warrant that:

  • The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects
  • You will notify us of any changes to the Personal Information by updating the information when logged into your account
  • You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use


You agree fully to indemnify, defend and hold us (and our officers, directors, employees, agents and suppliers) harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses (including reasonable legal fees), arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

Our rights

We reserve the right to:

  • Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website
  • Change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website

Third Party Links

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website, we are not responsible for the availability of such external sites or resources.

You agree that We do not review or endorse and are not responsible or liable (directly or indirectly) for

(i) the privacy practices of such websites;

(ii) the content of such websites including (without limitation) any advertising, content, products, goods or other materials and services on or available from such websites or resources; or

(iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.


When using the Website, you will be shown recommendations of products we think you might like or have missed whilst browsing. These recommendations are based on products that share characteristics to those you are viewing / have viewed. We determine your interests and suggest new products you may like; additionally, we compare your interests and buying habits with the interests and habits of other customers in order to show you relevant products.

Your recommendations may change when you make a purchase and move around the site. We take reasonable care to ensure our recommendations are in line with your behaviour as a customer on Findmeagift.co.uk. Details of the products we recommend - such as price - are correct at the time recommendations are originally made to you, but can be subject to change without notice.

Purchase of Products


We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Find out more about our Returns and Refund policy which is incorporated into these Conditions.

Contract Creation and Electronic Contracting

The technical steps required to create the contract between you and us are as follows:

  • You place the order for your products on the Website by pressing the 'Place Your Order' button at the end of the checkout process. You will be guided through the process of placing your order by a series of simple instructions on the Website.
  • We will send you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from Findmeagift.co.uk.
  • As your product is shipped from our warehouse we will send you a despatch confirmation email. Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions in Change or cancel an order

Non-acceptance of an order may be a result of one of the following:

  • The product you ordered being unavailable from stock.
  • Our inability to obtain authorisation for your payment.
  • The identification of a pricing or product description error.
  • You not meeting the eligibility to order criteria set out in the main Terms & Conditions.

The contract will be concluded in English. The details of your specific contract will not be filed by Findmeagift.co.uk.

Contract Cancellation under the Distance Selling Regulations

Please note that you are entitled to cancel this contract if you so wish, provided that you exercise your right and notify us no longer than 14 working days after the day on which you receive the Products.

If you wish to exercise your right to cancel this contract after your order has already been despatched, we will refund the original purchase price and delivery charge, provided that you have notified us in writing no longer than 14 working days after the day on which you receive the Products, and that you have taken reasonable care of the Products, not used them and will return them in the original unopened packaging.

Please note that your right to return Products does NOT apply to Products which fall into the following categories unless they are faulty or not as described:

  • Made to measure or personalised goods
  • Perishable goods (such as flowers and food)
  • Unsealed CDs, DVDs, tapes or other recording media, software or videos

Please see our Returns and Refund policy for further details.

Description of Products

Each Product purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that Product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties and guarantees.

We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy.

Flowers and Hampers

In the event of supply difficulties, we reserve the right to substitute goods or packaging of equal quality and value.

Alcoholic merchandise

Find Me A Gift may sell products containing intoxicating liquor. For clarity, a drink containing alcohol is classified as intoxicating if it contains more than 0.5% of alcohol by volume (0.5% abv).

We cannot sell alcoholic products to anyone under 18. For this reason, we may refuse an order or refuse to make a delivery at our discretion.

By placing an order for a product containing alcohol you confirm that both you and the person the order is to be delivered to, are aged 18 years or over.

Voucher Codes / Promotional Offers

Promotional voucher and discount codes offered by Find Me A Gift are valid only for use as part of a purchase made via Findmeagift.co.uk, unless otherwise stated.

  • Only one voucher code can be redeemed per customer i.e. you can only redeem the code once.
  • Only one voucher code can be redeemed per order.
  • Gift vouchers cannot be purchased with voucher codes.
  • Gift vouchers that quote minimum spend exclude gift wrap and delivery costs in the spend value.
  • Voucher codes must be entered at the check-out page when placing your order and cannot be retrospectively applied.
  • Vouchers cannot be exchanged for cash should you return your order.
  • Voucher codes cannot be used in conjunction with any other offers.

We reserve the right to withdraw special offers, cancel and refund orders at any time at our sole discretion.

Recommend a Friend

The Find Me A Gift Recommend a Friend scheme is open to all Find Me A Gift customers who have registered an account and bought from the website.

Account Holders are given a Recommend a Friend unique found in the My Account area. The code can be passed onto family, friends, colleagues, etc who are not already Find Me A Gift customers. New customers are entitled to one Recommend a Friend discount code that can be used to place their first order only. Vouchers are redeemable online. The minimum spend (excluding gift wrap and delivery cost) must equal or exceed the value of the discount. Vouchers cannot be retrospectively applied or used in conjunction with loyalty points, or any other promotional offers (such as three for two or multi-buy offers) or on Sale items.

For every new customer that uses a Recommend a Friend unique code to place an order from the Find Me A Gift website, the Account Holder for that code will automatically receive a £2 discount. The discount is applied automatically to the Account upon despatch of the New Customer order. Recommend a Friend discounts cannot be retrospectively applied or used in conjunction with loyalty points or any other promotional offers (such as three for two or multi-buy offers) or on Sale items.

Discounts can be accrued up to £200 at a time. Once the maximum level of £200 is reached, the discount must be redeemed in full on one order and discounts can be accrued again. Discount can be used on the Find Me A Gift website for an online purchase, is associated with the account only and is non-transferable. The discount can only be used on orders where the minimum spend (excluding gift wrap and delivery cost) must equal or exceed the value of the discount. Discounts must be used within 12 months of being accrued.

We reserve the right to remove this scheme or change the qualification rules or discounts at any time. Any more questions, just email customerservice@findmeagift.com.